Terms & Conditions
Ordering
To Make an Online Purchase:
1. Click on 'Add to Basket' to include items you wish to purchase in your shopping basket.
2. Follow the online instructions to complete your order.
You will receive an email confirmation of your order. If necessary, we may follow up with a phone call to confirm details, such as artwork requirements.
Please note that order confirmation does not imply that a contract has been established between us. A contract is only confirmed when we send you an invoice. This clause is designed to protect us in case of price changes, unintentional pricing errors, or if we are unable to supply a specific product for any reason. If there is a price discrepancy, we will always contact you first to ensure the new price is acceptable.
If your order is for an exhibition stand, additional provisions at the end of these terms will take precedence over any conflicting terms listed here.
Client Supplied Artwork
When submitting proofs of your work for approval, please note that Display Box Exhibitions will not be liable for any errors that are not corrected by you. If alterations needed are significant enough to require additional proofs, extra charges may apply. If you leave style, type, or layout decisions to our discretion, any subsequent changes you request may incur additional fees based on time and materials.
For those requesting hard copy proofs, the first proof will be provided free of charge, while any subsequent proofs will be charged at £15 plus VAT each. It’s important to keep in mind that we will retain your design proofs for a period of three years from the date of sign-off in case you decide to reprint.
If your supplied artwork require additional artwork hours, these will be billed at £50 per hour plus VAT, with the total cost needing to be pre-approved by you before any work commences. Lastly, please ensure you have Adobe software to set up your own artwork efficiently.
Copyright
The copyright for all general artwork, commissioned artwork, illustrations, and any other materials created by Display Box Exhibitions will remain with the company unless there is a written agreement stating otherwise. Display Box Exhibitions reserves the right to utilize any produced artwork or printed materials for its promotional purposes.
Clients are responsible for securing all necessary permissions and consents for the reproduction of images, artwork, photographs, copyright text, or any other materials before requesting Display Box Exhibitions to reproduce them. In doing so, clients agree to indemnify and hold Display Box Exhibitions and its representatives harmless against any claims, demands, actions, costs, and damages that may arise due to claims of intellectual property infringement, misuse of confidential information, or any illegal activity related to the reproduced materials.
Additionally, all design elements—including text, illustrations, graphics, photographs, logos, and the arrangement thereof—along with all source code and material content on websites managed by Display Box Exhibitions, are considered the intellectual property of Display Box Exhibitions Limited or its content providers. Consequently, all intellectual property rights tied to this content will belong to Display Box Exhibitions. Reproduction of any part of these materials without written permission is prohibited.